Terms & Conditions
Terms & Conditions of Sale
Welcome to The Moss & Loom. By accessing our website and placing an order, you agree to the following Terms & Conditions.
Products
We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, size, or appearance may occur due to screen settings and manufacturing differences.
Orders & Payments
- All orders are subject to acceptance and availability.
- Prices are listed in INR and may change without prior notice.
- Payments are processed securely through trusted payment gateways.
Shipping
We aim to dispatch orders within the stated timeframe. Delivery timelines may vary depending on location and courier services.
Returns & Exchanges
Due to hygiene reasons, underwear and intimate wear products are generally not eligible for return or exchange unless received damaged, defective, or incorrect. Please refer to our Return & Refund Policy for complete details.
Intellectual Property
The Moss & Loom shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: support@themossandloom.com
Website: themossandloom.com